Services

Careful work, start to finish.

Audit defense, chart review, coding support and CDI programs for health plans and provider groups, from certified coders and CDI specialists.

RADV audit defense

For health plans facing a CMS Risk Adjustment Data Validation audit. We prepare, validate and respond with you, start to finish.

01

Pre-audit review

Find the members and conditions most likely to be questioned.

02

Record retrieval and preparation

Gather the right records from the right providers and put them in order.

03

Validation and discrepancy review

Check every submitted condition against what the record actually supports.

04

Response and submission

Prepare your response to CMS, with support through appeals and corrective action.

Included

Encounter data analysis Provider outreach coordination Clinical validation Findings report and remediation plan Appeals and CMS response support Corrective action plan after the audit

For health plans

Chart review, before and after the visit.

Prospective review

So the provider walks into the visit with the full picture.

Gap identification from claims history Member prioritization Visit preparation packets for providers Condition-specific documentation guides Outreach coordination and tracking Post-visit reconciliation and submission review

Retrospective review

So what was submitted matches what the record supports.

Full chart abstraction and validation Supported conditions the claim missed, with addendum support Unsupported diagnoses flagged EDPS submission reconciliation Accuracy trends by provider Submission deadline management

Reporting

Plain reports your leadership can read in one sitting.

Trends by cohort and period Accuracy by provider Review and outreach completion Executive summaries

For provider groups

Support at the point of care.

Coders and CDI help inside your workflow, and training your providers will actually finish.

Point-of-care coding support

Embedded or remote certified coders.

CDI query development and training

Compliant, clear queries and the workflow to send them.

Annual wellness visit support

Templates and prep so the visit is documented completely.

Provider-level reporting

Where each provider's notes hold up, and where they don't.

Specificity education

Through the academy, or live sessions built on your own findings.

How an engagement runs.

01

Discovery

We look at your data and your workflow before proposing anything.

02

Design

Scope, team, and the measures we agree to report on.

03

Delivery

One lead for your account, and work you can see as it happens.

04

Reporting and handoff

What we found, what changed, and what your team keeps doing after.

Project

A set scope with a clear end, like an audit.

Retainer

Ongoing review and support through the year.

Embedded

Our coders working as part of your team.

Medicare Advantage, ACA and Medicaid programs · HIPAA-compliant operations

Talk to someone who does this work.

A short call about your program and where we can help. No commitment.

Book a call

Or see the training first.

One short module, the same kind your team would play. It only asks for an email.

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